project details

Passenger Behaviour and Strategic Design

Passenger Behaviour and Strategy for TravelersBox

Passenger Behaviour and Strategy for TravelersBox

TravelersBox is a technology startup that is revolutionising how passengers in airports relate to leftover currency. By developing a kiosk-like product offering, TravelersBox enables passengers to utilise perviously wasted change for either personal or charitable use.

Part of the challenge faced by TravelersBox was in optimising the placement of the kiosks inside airport terminals. The large amounts of background noise, general passenger behaviour and core passenger values were considered in developing guidelines for kiosk placement.

The outcomes of the work led to TravelersBox securing a $10million investment round

Talks, Papers and Press

Keynote presentations, papers and media pack


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